Community support
The OpenVPN community provides free support through various channels:Community forums
Ask questions and get help from the community
IRC chat
Real-time help on #openvpn-devel at irc.libera.chat
GitHub issues
Report bugs and track known issues
Mailing list
Technical discussions and developer support
Community forums and wiki
The OpenVPN community website provides:- User forums for questions and discussions
- Comprehensive wiki with guides and tutorials
- FAQ for common issues
- Developer documentation
IRC channel
For quick questions and real-time support: Channel: #openvpn-devel on irc.libera.chatYou need to register and log in to Libera to join the channel. See the Libera Chat registration guide.
- Quick technical questions
- Development discussions
- Getting fast feedback on patches or configurations
Mailing list
The openvpn-devel mailing list is the primary channel for:- In-depth technical discussions
- Reporting complex bugs
- Discussing architecture and design
- Submitting and reviewing patches
Documentation resources
Man page
Complete reference for all OpenVPN options and features
HOWTO
Step-by-step guide to setting up OpenVPN
Community wiki
User-contributed guides, tutorials, and documentation
FAQ
Frequently asked questions and common solutions
Official documentation
The OpenVPN man page is the authoritative reference for all configuration options:- Command-line options
- Configuration file directives
- Cryptographic settings
- Network configuration
- Authentication methods
Sample configurations
The OpenVPN source includes sample configuration files and scripts:- Basic client and server configurations
- Advanced multi-client setups
- Authentication scripts
- Sample certificates (for testing only)
Reporting issues
Make sure you’re reporting issues for the correct product. The community project is separate from commercial OpenVPN products.
OpenVPN open source
For bugs in the community OpenVPN project:Search existing issues
Check if your issue is already reported at GitHub Issues
Gather information
Collect:
- OS and version
- OpenVPN version
- Configuration files (remove sensitive data)
- Error messages and logs
- Steps to reproduce
Create issue report
Open a new issue at https://github.com/OpenVPN/openvpn/issues/new
Commercial OpenVPN products
OpenVPN Access Server, OpenVPN Connect, and other commercial products have separate support channels.
- OpenVPN Access Server
- OpenVPN Connect client apps
- OpenVPN Cloud
- Enterprise support plans
Before asking for help
To get the best help quickly:Check the documentation first
- Read the relevant section in the man page
- Review the HOWTO guide
- Search the FAQ
- Look for similar issues on GitHub
Prepare your question
Include:- What you’re trying to accomplish
- What you’ve already tried
- Specific error messages (exact text)
- Relevant configuration (with secrets removed)
- OS and OpenVPN version information
- Network topology (if relevant)
Sanitize sensitive information
Always remove sensitive information before sharing:
- Private keys and certificates
- Passwords and authentication credentials
- Real IP addresses (use examples like 192.0.2.1)
- Domain names that reveal your infrastructure
Contributing back
If you’ve solved a problem or learned something valuable:- Update the wiki with your findings
- Answer questions in the forums
- Submit documentation improvements
- Share configuration examples
- Report bugs you encounter
Related resources
Community overview
Connect with the OpenVPN community
Contributing
Learn how to contribute to OpenVPN
Downloads
Get the latest OpenVPN release
GitHub
View source code and report issues